Food supplement - not a medicine. Sold by Luminousneck Pty Ltd, Melbourne VIC, Australia.
Common Questions

Frequently Asked Questions

Find answers to the most common questions about Lumile Solution - from what's in it to how ordering and delivery works.

No. Lumile Solution is a food supplement, not a medicine. It is not intended to diagnose, treat, cure or prevent any disease or health condition. Food supplements are intended to complement a varied and balanced diet, not replace it.

Take one capsule per day with a large glass of water. It is best taken with a meal for comfort. Do not exceed one capsule per day. If you miss a day, simply continue the next day - there is no need to double up.

Each bottle contains 90 capsules. At the recommended dose of one capsule per day, that provides a 90-day (three-month) supply for one person.

You submit your name and phone number via the order form on our website. Our customer service team will call you to confirm the order and arrange delivery. There is no online payment - you pay the courier on delivery, by cash or card. No prepayment is required at any stage.

Orders are dispatched within 1-2 business days after phone confirmation. Delivery timeframes across Australia are typically 2-6 business days depending on your location. Metro areas are generally faster.

Yes. You can cancel your order at any time before dispatch - simply tell our team during the confirmation call, or contact us at info@luminousneck.world. You may return unopened products within a reasonable period in accordance with Australian Consumer Law. Please see our Returns Policy for full details.

If you are pregnant, breastfeeding, taking prescription or over-the-counter medication, or have a diagnosed health condition, please consult a qualified healthcare professional before use.

Lumile Solution is manufactured in an EU-certified facility operating to GMP (Good Manufacturing Practice) standards. It is distributed in Australia by Luminousneck Pty Ltd.

Store in a cool, dry place below 25 °C, away from direct sunlight and moisture. Close the lid tightly after each use. Keep out of reach of children. Do not use after the expiry date printed on the bottle.

Lumile Solution does not contain gluten, artificial colours or added sugar. If you have known allergies or intolerances, please review the full ingredient list on the Composition page and consult a healthcare professional if you are unsure.

Still Have Questions?

Our team is available Mon-Fri 9:00-17:00 AEST to help.

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